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Refund and Exchange Policy

We at Mista Oud truly hope that you will love your product. However, if for any reason you are not satisfied, you may return your purchased product for a refund within 14 days of delivery, providing
that the product is unopened and remains in its original condition.

To return a Mista Oud product, or to cancel your order, please contact our customer service team via our
contact page or by emailing

Returns will only be accepted by way of this procedure. When the product has been received and confirmed, we can then issue a refund or offer an exchange, providing the return meets our conditions for resale. Unfortunately, we cannot accept returns that have been used, altered or damaged in any way.



At Mista Oud we are committed to ensuring that our customers receive the very best products and services. We are confident that you will love your Mista Oud product, but if you have any queries or concerns about your order, please do not hesitate to contact us.

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